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 Re: Trouble Downloading Show
 
dshost
60 posts
Joined
11/2/2006

Re: Trouble Downloading Show
Posted: 02 Feb 07 12:41 PM Modified By dshost  on 2/2/2007 12:44:39 PM)

hmmm. Well first, let me apologize for the inconvenience.  I looked at the rights of each of you and you should be able to see all the show pages.  I tested it with my test account and all looks good.  I'm wondering if you clicked a link from another site, and had not logged into our site yet. 

If you like, the next time you log in you can check "Remember Login".  This will automatically log you in when you come to us from another site via a link. 

If this is not the case, I need a little more info to help ya out.

angelbq
1 posts
angelbq.com
Joined
12/19/2006

Re: Trouble Downloading Show
Posted: 02 Feb 07 4:39 PM
I also had the same problem, I got to finally listen to it by clicking on the shows drop down menu instead of going to the link on the front page.
DebiH
2 posts
Joined
2/2/2007

Re: Trouble Downloading Show
Posted: 02 Feb 07 9:03 PM

Same here. I came directly to the site, registered, logged in, but can't listen or download. I'm stuck in an infinite loop. The instructions says to go to the bottom of the page and right click on the name of the show, but there is no name at the bottom, just a kit that I can't download. If I click on download, I go back to this same page. If I click Listen, I get the You Can't Use This Portal Message. Help?

dshost
60 posts
Joined
11/2/2006

Re: Trouble Downloading Show
Posted: 02 Feb 07 9:32 PM

Ok.  I did find one issue with the December archived shows thanks to the help of another listening.  So these shows should be accessible as long as your are registered.  As far as the kit download issue, we have changed the were you download the kits.  It is now on the Friends of DSTR page.  

DebiH  I can't seem to recreate the same problem you are having.  If you could post the link to the show you are having trouble with I'll look into.

Thanks so much for your patience while we work through all the changes we made. 

DebiH
2 posts
Joined
2/2/2007

Re: Trouble Downloading Show
Posted: 03 Feb 07 9:24 PM
I got it figured out. Thanks. I needed to go to the menu bar and select archived shows. There they were. When I tried to go through the links in the sidebar, I got hung up. No problems now.
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